How to promote your chatbot

As you’ve already set up your chatbot and chosen the modules, it’s important to tell the world about it. We provide some tools to help you promote it and and increase your number of users. Click on the “Promotion” button on the upper left corner of your screen:

promo

A new page will open with a set of promoting tools:

  • Landing Page:  is a custom site with your fanpage info as well as a button to send them to your Messenger. Example of landing page:

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  • Post to promote: is a post on your Facebook page. You can customize the text and when you click on the “Post into my Facebook Page” button, this text will be automatically posted directly on your fanpage.
  • Direct Messenger link: is a link that redirects users directly to your Messenger.
  • Button Generator: is a button that you can embed on a website. You can choose the color and the size of the button, then it’s just copy the code that is generated and paste it on your blog or website.

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We’ve notice that is not enough do only one promotion of your chatbot. It’s important to keep a constant communication with your followers about your chatbot, encouraging them to join your Messenger. We suggest you to write some posts on your fanpage with the direct Messenger link, explaining what they will find on your chatbot and why they should be there (in a few words, nobody reads big texts). Remember that the more people enter your Messenger, the greater your audience and subsequently your engagement with them will be.

If you have any doubt, contact us at contact@chatclub.me

Setting up your chatbot

There are some basic settings you need to do on your chatbot, for example, customize the welcome messages. Click on the “Setting” button on the upper left corner of your screen:

you

A new page will open with some messages for you to customize:

  • Greeting message: is the initial message displayed for the users when he/she opens your Messenger fanpage for the first time. You can customize it but we recommend keeping the message that instructs the user to click on “Get Started” to start the conversation.

get-started

  • Welcome image: is the image that appears when the user clicks on the “Get Started” button. This is an optional image.
  • Welcome messages: are the messages displayed after the welcome image, when the user clicks on the “Get Started” button. The goal of these messages is to welcome the user and explain what he/she will find on your chatbot. There are some texts that contain a marking of the user’s name (${user-first-name}). In this case, this placeholder will be replaced by the first name of the user.

onboarding

When the user clicks on the button “Ok, I got ;)” we’ll show a list of modules you  chose for your chatbot.

You can also choose the language in which messages will be displayed for the user (English, Portuguese or Spanish) and the last option is to enable or disable ChatClub of your Messenger.

If you have any doubt, contact us at contact@chatclub.me